Shipping & Delivery

Whether you need your purchase of in stock small items shipped quickly or have a specific delivery date in mind for your furniture to be delivered, we have shipping and delivery options to suit your needs and budget. We even offer free local curbside pickup by appointment for clients who want to pickup in stock small items.

SHIPPING

We are committed to reducing our carbon footprint and protecting the environment. That's why we offer two carbon neutral shipping options when shipping purchases of in stock small items.

EXPEDITED PARCEL
Is perfect for those who are conscious about the environment and want to minimize their carbon emissions while saving on shipping fees. With this option, your package will be shipped using eco-friendly transportation methods and offsetting the carbon emissions generated during the shipping process. This ensures that your purchase arrives safely while minimizing its impact on the environment.

DELIVERY STANDARDS
Major Urban Centres
Local: 1-2 days, Regional: 1-4 days, National: 2-8 days

Non Major Urban Centres
Local: 1-2 days, Regional: 2-5 days, National: 4-12 days

Northern Regions & Remote Centres
Local: 6-7 days, Regional: 6-14 days, National: 6-14 days

EXPRESSPOST
If you need your purchase quickly and don't mind paying a little extra this carbon neutral shipping option is the perfect choice. With this option, your package will be prioritized and shipped using the fastest available transportation methods. Just like the Expedited Parcel option, the carbon emissions generated during the shipping process will be offset, making it an environmentally friendly choice.

DELIVERY STANDARDS
Major Urban Centres
Local: Next day, Regional: Next day, National: 2 days

Non Major Urban Centres
Local: Next day, Regional: 2 days, National: 3 days

Northern Regions & Remote Centres
Local:5 days, Regional: 5-7 days, National: 5-8 days

GOOD TO KNOW
We currently ship to Canadian addresses only.

We use Canada Post to ship all our orders.

Orders shipped are insured for the full order value.

ORDER PROCESSING
Most orders are processed within 4-6 hours during regular business hours. Orders received outside regular business hours or during holidays are processed the next business day.

Orders are processed and prepared for shipping Monday to Friday from 10 am to 6pm EST.

Orders are shipped daily at 4pm EST Monday to Friday. Orders received after this time will be shipped the following business day.

Orders will not be released for shipping until full payment has been received and processed.

FEES
Shipping fees are based on destination, the size and weight of the package being shipped and which shipping option is selected at checkout.

Occasionally a customer may be over charged for shipping by the automated shipping calculator, if this happens a refund will be given before the package is released for shipping.

We do not profit from shipping. We only charge a nominal fee to cover the costs we incur to ship your purchase to you.

LOCAL CURBSIDE PICKUP

We offer local curbside pickup by appointment during regular business hours for clients who want to pickup in stock small items.

HOW TO
If you want to pick up your purchase in person simply choose local pick up during checkout and complete your transaction.
We will notify you once your order is ready for pick up by email or text depending on your contact preferences. When you receive this notification contact us to arrange a convenient time to pick up your purchase curbside.

GOOD TO KNOW
An appointment is required for curbside pickup.

You will need to bring your order confirmation and ID for our staff to verify before your purchase will be released to you. If you are sending someone else to pick up your purchase let us know when you book your curbside pickup.

ORDER PROCESSING
Most orders are processed within 4-6 hours during regular business hours. Depending on order volumes and time the order was placed it may take longer to pack your order. You will be notified when your order is ready for pick up.

Orders are prepared Monday to Friday from 10am - 6pm EST. Orders received after this time will be processed and available for pick up the next business day.

FEES
Local curbside pickup is free.